1. Seven Tree
In this website we may sometimes use “Seven Tree”, “we” or “us” or “site” when we refer to the Seven Tree business in general or where no useful purpose is served by identifying any other particular registered name.
2. Security Policy
The Company is committed to protecting the security of your personal information that you give to us when registering on the site and ordering products. The Company’s staff who have access to the site and your personal information have contractually committed to keeping your personal information confidential. The Company uses a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure.
3. Third Party Sites
The Site may contain links to other websites that have been included in this site for your interest. Seven Tree is not responsible for the privacy practices or the content on these other websites. Customers and visitors will need to check the terms and conditions or policy statement of these other websites to understand their policies. Customers and visitors who access a linked site may be disclosing their private information. Seven Tree will not be responsible and disclaims all liability for any loss, liability, damage or expense of any nature whatsoever that may be suffered as a result thereof, or that may be attributable directly or indirectly It is the responsibility of the user to keep such information private and confidential.
4. Lawful use of the website
You agree to not use this website in any way which is unlawful, illegal, fraudulent or harmful or which infringes on the rights of any third party to use this website.
5. Social Media Widgets
6. Viruses and damage
Seven Tree does not warrant that the functions contained in the material on this website will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy and reliability of the materials. Seven Tree cannot screen all the content that is posted to this site via the comments section. We do, however, reserve the right to remove any submitted material that we feel might in some way be defamatory, abusive, indecent, unlawful or in violation of the rights of other users in any way. We may also block and/or remove any mail or upload that might contain viruses and/or malicious code/programs that could damage and/or compromise our or any other third party’s system. We also reserve the right to do so without informing you of such action or giving any reason for doing so.
Please read this policy to see how Seven Tree handles your personal information that you give to us when you use our website. This Policy only covers the information we collect on the site and does not extend to people, or companies that Seven Tree does not employ or manage. We reserve the right to modify this Policy at any time.
7.1) What information do we collect?
Our main purpose in collecting personal information is to provide you with an enjoyable, customized and efficient experience on our site (www.seventree.co.za). Seven Tree collects information from you when you register and conduct certain activities on the site. We collect your full name, valid telephone numbers, contact information, email address and shipping address. Most of this information is collected only when you decide to buy products from Seven Tree.
We collect some information from your browser. This includes your IP address and the name of the page you requested. This information helps us to diagnose problems with our servers and administer the site (www.sevetree.co.za). Basically, your IP address helps us in identifying you and your specific needs but does not reveal anything personal about you.
7.2) What are Cookies?
7.3) How is your information used?
The information collected from clients that have registered on Seven Tree is used to improve product offerings, customize our Site’s content and layout, and for marketing and statistical effort. Occasionally, we will send you emails about new products or promotions. You can always opt-out of receiving any information from us.
Your personal information is stored on computer servers that are located in access controlled environments. When the Company transmits sensitive personal information (such as Credit or Debit Card information) over the Internet, our service provider protects the information through the use of encryption. The processing of your Credit or Debit Card and personal information for payment purposes is outsourced by the Company to a third party, who specializes in processing payments securely. That third party is contractually bound to maintain the confidentiality of your personal and Credit / Debit Card information. They are prohibited from using that information for any other purpose.
8. Dispute Resolution
Our goal at Seven Tree is to provide our clients with excellent service. In the event a dispute arises between you and Seven Tree, please email us at firstname.lastname@example.org and we will work as quickly as possible towards a solution or contact us on 081 273 5253
9. Return and refunds policy
We trust that you will be happy with your purchase but should you for any reason not be entirely satisfied, you may return the item in its original condition and packaging for a full refund within 7 working days from delivery, provided that you let us know within 2 working days after the day that you received the products that you intend to return the item/s. Should the error be from our side then we will request collection of the item/s from our courier however should there not be a valid reason for your return then you will be held liable for the cost of the courier to return the package before receiving your refund.
10. Applicable Law
This agreement is governed by and interpreted in terms of the laws of South Africa
We would love to hear from you
Your opinion really matters to us. Please contact us with any questions or comments. You may do this by sending an email to email@example.com.